Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "fam68," "we," "us," or "our" refers to the online gaming platform operated under the fam68 brand and accessible via https://fam68.cam.
• "User," "you," or "your" refers to any individual who registers for, accesses, or uses fam68 services.
• "Account" refers to the personal gaming account created by a user to access fam68 services.
• "Services" refers to all gaming, betting, and entertainment products offered by fam68, including but not limited to sports betting, live casino, slot games, lottery games, and related features.
• "Deposit" refers to funds transferred by the user into their fam68 account for the purpose of placing bets or playing games.
• "Withdrawal" refers to funds requested by the user to be transferred from their fam68 account to their designated bank account or payment method.
• "Bonus" refers to promotional credits, free bets, or other incentives offered by fam68 subject to specific terms and wagering requirements.
• "KYC" refers to Know Your Customer verification procedures required to confirm user identity and comply with anti-money laundering regulations.

2. Acceptance of Terms

By registering an account with fam68, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. These terms constitute a legally binding agreement between you and fam68.

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of fam68 services after such changes constitutes your acceptance of the modified terms. It is your responsibility to review these terms periodically.

If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

3. Eligibility

To register for and use fam68 services, you must meet the following eligibility requirements:

• Age Requirement: You must be at least 21 years of age. Online gambling is restricted to adults only. fam68 operates a strict age verification policy and reserves the right to request proof of age at any time. Accounts found to belong to individuals under 21 years of age will be immediately closed, and any funds will be forfeited.
• Legal Jurisdiction: You must be a resident of Indonesia or a jurisdiction where online gambling is not explicitly prohibited by local law. It is your responsibility to ensure that your use of fam68 services complies with all applicable laws and regulations in your jurisdiction.
• Account Limitations: You may hold only one account with fam68. Creating multiple accounts is strictly prohibited and may result in the closure of all accounts and forfeiture of funds.
• Capacity: You must have the legal capacity to enter into binding contracts. You warrant that you are not acting on behalf of any third party and that all information provided during registration is accurate and complete.
• Restricted Persons: Employees of fam68, their immediate family members, and employees of affiliated companies are not permitted to hold accounts or use our services.

4. Account Registration

To access fam68 services, you must complete the account registration process by providing accurate and complete information, including but not limited to:

• Full legal name as it appears on your government-issued identification
• Date of birth (you must be 21 years or older)
• Valid email address
• Mobile phone number registered in Indonesia
• Residential address in Indonesia
• Preferred username and secure password

4.1 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password that is not used for other online services
• Not share your login credentials with any third party
• Notify fam68 immediately if you suspect unauthorized access to your account
• Log out of your account after each session, especially when using shared or public computers

You are liable for all activities conducted through your account, whether authorized by you or not. fam68 will not be held responsible for any losses resulting from unauthorized use of your account due to your failure to maintain adequate security.

4.2 KYC Verification

fam68 is required to verify the identity of all users in accordance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. You may be required to provide the following documents:

• Government-issued photo identification (KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Selfie photograph holding your identification document
• Bank account verification (bank statement or passbook showing your name and account number)

KYC verification is typically required before your first withdrawal. Accounts that fail to complete KYC verification when requested may be suspended until verification is completed. fam68 reserves the right to request additional documentation at any time.

5. Deposits and Withdrawals

5.1 Deposits

fam68 accepts deposits via multiple Indonesian payment methods, including major banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The following terms apply to deposits:

• Minimum deposit amounts vary by payment method and are clearly displayed during the deposit process
• You may only deposit funds from a bank account or payment method registered in your own name
• Deposits from third-party sources will be rejected and returned (minus any applicable transaction fees)
• fam68 does not charge deposit fees; however, your bank or payment provider may impose their own charges
• Deposits are typically credited to your account instantly; any delays are subject to payment provider processing times
• fam68 reserves the right to decline or reverse deposits from sources suspected of fraudulent activity or money laundering

5.2 Withdrawals

You may request withdrawals of your account balance subject to the following conditions:

• Withdrawals must be made to a bank account or payment method registered in your own name
• Your account must be fully verified (KYC completed) before your first withdrawal
• Minimum and maximum withdrawal amounts vary by payment method and VIP tier
• Standard withdrawal processing time is 1-24 hours; VIP members receive priority processing
• You must meet any applicable wagering requirements on bonuses before withdrawing associated winnings
• fam68 reserves the right to request additional verification or source of funds documentation for large withdrawals
• Withdrawal requests may be subject to security review to prevent fraud and money laundering

5.3 Anti-Money Laundering

fam68 maintains strict anti-money laundering (AML) policies. All deposits must be wagered at least once before withdrawal. Deposits and withdrawals are monitored for suspicious patterns. We reserve the right to report suspicious activities to relevant authorities and freeze accounts pending investigation.

6. Bonuses and Promotions

fam68 offers various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free bets, and loyalty rewards. All bonuses are subject to specific terms and conditions, which are clearly stated in each promotion's details. By accepting any bonus, you agree to the following general terms:

• Wagering Requirements: Bonuses are subject to wagering requirements, typically ranging from 10x to 30x the bonus amount. You must meet these requirements before withdrawing bonus funds or associated winnings.
• Game Contribution: Different games contribute differently toward wagering requirements. Slots typically contribute 100%, while table games may contribute 10-20%. Check specific promotion terms for details.
• Maximum Bet Limits: When playing with bonus funds, maximum bet limits apply (typically Rp 10,000 - Rp 50,000 per bet). Exceeding these limits may void the bonus and associated winnings.
• Expiration: Bonuses and associated winnings expire if wagering requirements are not met within the specified timeframe (typically 7-30 days).
• Eligibility: Bonuses are available to eligible players only. fam68 reserves the right to exclude certain players from promotions or bonuses.
• Abuse: Bonus abuse, including creating multiple accounts to claim the same bonus, is strictly prohibited and will result in bonus forfeiture and account closure.
• Withdrawal Restrictions: You cannot withdraw bonus funds until wagering requirements are met. Requesting a withdrawal before meeting requirements will result in forfeiture of bonus funds and associated winnings.

7. Betting and Gaming Rules

7.1 General Betting Rules

All bets placed on fam68 are subject to the following rules:

• Bets are deemed accepted only when confirmed on your account and a bet reference number is generated
• fam68 reserves the right to refuse or limit any bet without providing a reason
• All odds and lines are subject to change without notice until the bet is confirmed
• In the event of obvious errors (palpable errors) in odds or results, fam68 reserves the right to void affected bets
• You are responsible for ensuring the accuracy of your bets. Once confirmed, bets cannot be changed or cancelled except in cases of obvious technical errors
• Maximum bet and maximum payout limits apply and vary by sport, market, and user VIP level

7.2 Sports Betting

fam68 offers comprehensive sports betting coverage including football (BRI Liga 1, EPL, La Liga, Champions League), basketball, tennis, badminton, MotoGP, and more. Specific rules apply:

• Settlement: Bets are settled based on official results from recognized governing bodies. fam68's decision on bet settlement is final.
• Postponed/Cancelled Events: If an event is postponed and rescheduled within 48 hours, bets remain valid. If cancelled or postponed beyond 48 hours, bets are void and stakes refunded.
• Asian Handicap: Asian handicap (voor) bets follow standard Asian handicap rules. Half-win and half-loss outcomes apply where applicable.
• Live Betting: Live in-play bets are accepted subject to delays in feed and odds updates. fam68 is not responsible for delays or discrepancies in live data.

7.3 Casino Games

Casino games including slots, table games, and live dealer games are subject to the following:

• All games use certified Random Number Generators (RNG) or live dealers for fair outcomes
• Game results are final and cannot be disputed except in cases of clear technical malfunction
• In the event of disconnection during a game round, the round continues automatically and results are available in your game history
• Maximum win limits apply to certain games and are stated in game rules

7.4 Lottery Games (Togel)

fam68 offers togel (lottery) betting on various international markets including Singapore, Hong Kong, Sydney, and Macau. The following rules apply:

• Results are based on official draws from the respective lottery operators
• Bets must be placed before the market closes (typically 5-10 minutes before draw time)
• Late bets due to system delays are void and stakes refunded
• Payouts follow standard togel payout tables and are clearly displayed before bet placement

8. Prohibited Activities

The following activities are strictly prohibited when using fam68 services:

• Underage Gambling: Any person under 21 years of age attempting to use fam68 services
• Multiple Accounts: Creating more than one account to abuse bonuses or circumvent restrictions
• Fraudulent Activity: Using stolen credit cards, bank accounts, or payment methods; depositing funds from illicit sources; money laundering
• Collusion and Cheating: Coordinating with other players to gain unfair advantage; using bots, automated software, or exploiting system vulnerabilities
• Bonus Abuse: Creating multiple accounts to claim bonuses repeatedly; coordinating with others to abuse promotional offers
• Chargebacks: Initiating chargebacks or payment disputes without first contacting fam68 customer support
• Offensive Behavior: Harassing staff or other players; using offensive language in chat; threatening behavior
• Arbitrage Betting: Exploiting odds discrepancies or errors for guaranteed profit

Violation of any prohibited activities may result in immediate account suspension or closure, forfeiture of funds, and legal action where applicable. fam68 reserves the right to withhold withdrawals and report suspicious activity to relevant authorities.

9. Limitation of Liability

To the fullest extent permitted by applicable law, fam68 and its directors, employees, partners, and affiliates shall not be liable for:

• Any indirect, incidental, consequential, or punitive damages arising from your use of fam68 services
• Loss of profits, revenue, data, or business opportunities resulting from your use or inability to use our services
• Technical failures, including but not limited to server downtime, internet connection issues, or software malfunctions
• Errors in odds, results, or payouts due to human or technical error (such errors will be corrected, and affected bets may be voided)
• Loss or theft of account credentials due to your failure to maintain adequate security
• Delays in processing deposits or withdrawals caused by third-party payment providers or banking institutions
• Changes to laws or regulations that affect your ability to use fam68 services

Your use of fam68 services is at your own risk. Services are provided "as is" without warranties of any kind, express or implied. fam68 does not guarantee uninterrupted, timely, secure, or error-free service.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, fam68's liability shall be limited to the maximum extent permitted by law.

10. Account Termination

10.1 Termination by User

You may close your account at any time by contacting fam68 customer support. Upon closure:

• All pending bets will be settled according to their natural outcome
• Your remaining account balance (minus any bonus funds) will be available for withdrawal
• You must complete KYC verification if not already done before withdrawing funds
• Once closed, your account cannot be reopened. You may register a new account only after 6 months

10.2 Termination by fam68

fam68 reserves the right to suspend or permanently close your account without prior notice if:

• You violate any provision of these Terms and Conditions
• You are found to be under 21 years of age
• You engage in prohibited activities including fraud, collusion, or bonus abuse
• You provide false or misleading information during registration or KYC verification
• Your account shows signs of problem gambling and you do not respond to our responsible gaming interventions
• Legal or regulatory requirements necessitate account closure
• Your account remains inactive (no login or betting activity) for more than 12 consecutive months

In the event of account termination by fam68 due to violation of these terms, any remaining balance may be forfeited. Legitimate winnings and deposits will be returned after deduction of any amounts owed to fam68.

10.3 Inactive Accounts

Accounts with no login or betting activity for 12 consecutive months are considered inactive. After 18 months of inactivity, fam68 reserves the right to close the account and charge an administrative fee. You will be notified by email before any action is taken.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which fam68 is licensed to operate. Any disputes arising from these terms or your use of fam68 services shall be resolved as follows:

• First Step: Contact fam68 customer support to resolve the issue informally. Most disputes can be resolved quickly through direct communication.
• Formal Complaint: If informal resolution fails, submit a formal written complaint to [email protected] with full details and supporting evidence. We will investigate and respond within 14 business days.
• Independent Mediation: If you remain unsatisfied, you may request independent mediation through a recognized Alternative Dispute Resolution (ADR) service.
• Legal Action: As a last resort, disputes may be submitted to the courts of the jurisdiction in which fam68 is licensed.

By using fam68 services, you agree that any legal action or proceeding must be brought individually and not as part of a class action or collective proceeding.

12. Contact Information

If you have any questions about these Terms and Conditions or need assistance with any aspect of fam68 services, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• WhatsApp Support: Available 24/7 (number provided upon account registration)

Our customer support team is available 24 hours a day, 7 days a week, with Indonesian and English language support. We aim to respond to all inquiries within 24 hours, though most queries are handled much faster.